Baicells provides end-to-end service to customers for network deployment. Ourservice portfolio includes：
Network Design and Planning
- Core network design
- Radio network design and planning
Tuning and Optimization
- Network tuning
- Network optimization
Network Rollout
- End-to-End technical trial support
- Configuration & Integration
- Network performance monitoring
- Network audit
Customer Support
- Ticket based customer problem solving
- Customized support handling
- 7*24 emergency suppor
Service highlight
- Quality Enhancement Program
- Product (both HW / SW) releases
- Customized SLA
- Project management process
- Escalation proces
Training
- Basic training, including necessary documentation and video (free of charge)
- Classroom training with lab practice, including system overview, product introduction, operation & maintenance.
- Advanced training, including trouble shooting, specific feature introduction, network planning and optimization.